Compare Packages

Service provided Standard Premium Premium Plus
Registration Fees Rs. 1199 Rs. 1549 Rs. 2049
Duration of Membership 12 months 12 months 12 months
Computer Supported per Registration 1 1 1
Free Health Optimization One per Quarter One per Quarter One per Quarter
Remote Resolution Unlimited Remote Support Unlimited Remote Support Unlimited Remote Support
Walk-In Support* Rs.249 per Walk-In Unlimited Walk-In Unlimited Walk-In
Site Visit* Rs. 450 per Visit Rs. 450 per Visit Unlimited On-Site Visit
Timing of Remote Service 6 a.m. to 12 mid night 6 a.m. to 12 mid night 6 a.m. to 12 mid night
Timing of Field Support (Monday to Saturday from 9.00AM to 6.00PM except national and gazetted holidays)* As per Working Hours of Individual Service Center (Click Here for information) As per Working Hours of Individual Service Center (Click Here for information) As per Working Hours of Individual Service Center (Click Here for information)

 

 

Services Supported Standard Premium Premium Plus
Desktop/PC check check check
Netbook / Laptop check check check
Printer Support check check check
Anti-Virus/Anti-Spyware Support check check check
Firewall Support check check check
CD/DVD Burning check check check
Microsoft Operating System check check check
Microsoft Office check check check
Compression and Zip Service check check check
Browsers check check check
Scanning check check check
Email check check check

 

Note:

  • Walk-In and On-Site support will be provided during the working hours from 9.00AM to 6.00PM from Monday to Saturday except national and gazetted holidays, latest by next day.

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