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Service Provided Across India
What is PC Guru Live all about?
PC Guru Live is a leading PC maintenance and support firm that caters to technology-driven needs of residential and business computer users all over India. As a qualified team of technical support experts, we optimize and maintain health of your PC. We provide assistance through telephonic and web based chat, online/remote repair and onsite support services.
What kind of computer support services does PC Guru Live can provide me?
PC Guru Live can resolve multiple computer related problems like:
- PC Health Optimization
- Computer Maintenance and Repair
- Virus / Spyware / Malware issues
- Software Troubleshooting and Installations
- Hardware Troubleshooting
- Networking issues
- Printer Installations
Based on my requirements, Can I choose more than one subscription
Yes, of course, PC Guru Live gives you complete freedom for choosing the support plans based on your needs. To buy more than one plan, you can purchase it online from our website.
Do you offer different subscription for business organizations?
Yes! We have different support plans tailored for business organizations. To buy corporate plans you need to contact our Direct Sales Agents (DSAs). To reach our agents, kindly leave your request online or contact us at +91-11-64644466.
Can I upgrade my lower support plan to a higher support subscription?
Yes, if you are satisfied with our services and wish to upgrade your computer support plan you can upgrade to another plan within one month of purchase of a membership plan by calling us at +91-11-64644878
Is the online / remote access repair service secured?
Security and privacy of data during remote desktop sessions is very critical. PC Guru has implemented advanced security methods to offer stable and secure remote access sessions. To ensure data security for members PC Guru has established strict process protocols.
PC Guru’s online transaction / Payment mode (gateway) secure?
To provide complete security and peace of mind, our online transactions or payments are directly processed with SSL secured online payment gateway of our bank(s) which is registered with CCAvenue and HDFC.
Is there any special requirement for getting assistance from you?
To seek our support, you don’t need any special configuration. You only require a normal broadband connection to access our e-mail, web based chat and remote access support services.
How will your support agent recognize me?
To serve customers better, we provide every customer with a Unique ID which is associated to customers registered PC. Before providing support our technical agent will match the Unique ID provided by customer with PC serial number.
What are the different support plans available for me to choose?
Multiple membership options have been designed to cater to varying requirements of our customers. Experience of more than a decade has given us an insight and understanding of all the maintenance requirements of various individuals as well as of organizations. The plans have therefore been carefully designed to suit users based on varied computer usage patterns.
Do you provide support services allover India?
PC Guru provides Remote Support across India from morning 6 am to 12 mid-night 7 days a week. We offer on-site support services in Delhi / NCR region only
Is there any hotline number for technical support?
Yes, you can reach our technical support staff directly at our toll free number 1800 266 4878.
By what ways can I reach PC Guru Live for technical assistance?
PC Guru provides multi-channel support to its customers to ensure fast and effective service
Till what time can I seek your support?
Remote support is provided from 6 am to 12 mid night 7 days a week. Site visit will be provided between 9 am to 6 pm on all working days (Monday to Saturday) except national and gazetted holidays.
PC Guru Live Packages