Individual PC user who needs excellent service and want to avail expanding network of PC Guru engineers, this package is the solution. A Premium customer not only enjoys 18 hours of remote support from 6am to 12 mid-night but can also walk into our service center.
This membership is a great option for PC user who has busy work schedule and needs support with PC during extended hours or while traveling.
Premium Membership includes:
- Free PC health optimization one per quarter
- Unlimited Remote computer support provided between 6am to 12 mid-night 7 days a week
- Unlimited Walk-In Support if resolution is not provided on remote as per the terms of service mentioned below.
- On-Site support would be provided at Rs.199 per visit per PC as per terms mentioned below
- Terms of Service for Field Support (Walk-In and On-Site Visit):
- Field Support will be only provided if resolution is not provided on remote
- Field support will be provided only within Delhi/NCR at registered location from 9.00AM to 6.00 PM from Monday to Saturday, except national and gazetted holidays, latest by next day
- Member has an option of upgrading to other plans within one month of registration
- The contract is non-comprehensive in nature and the above charges do not include the price of hardware parts that may require replacement during the contract.